---
title: "reserved_act_unstaffed"
url: https://services.dev/docs/reference/check/reserved_act_unstaffed
---
# reserved_act_unstaffed

URL: https://services.dev/docs/reference/check/reserved_act_unstaffed

> A step performs a reserved act, and no role that does it holds the credential its row reserves it to.

| Fix | Fails in | Exit |
|---|---|---|
| Give the step to a role that holds the credential, or set the role's credential to one that meets it. | `services/translation.ts:9` · `roles.translator.credential` | 1 |

**Owned by** [Add a signer](https://services.dev/docs/grow/role.md): the page that explains what this gate holds.

## What check says

```txt title="npx services.dev check"
  ✗ A step performs a reserved act, and no role that does it holds the credential its row reserves it to. Give the step to a role that holds the credential, or set the role's credential to one that meets it. sign performs sign, reserved to sworn translator (rules 2026-10), and the translator role holds only translator.
    at services/translation.ts:9 · roles.translator.credential
✗ 1 to fix
```

## The failing file

```ts title="services/translation.ts"
import { Service } from 'services.dev'
import rules from '../rules.ts'

export default Service({
  name: 'Translation',
  input: { document: 'file', to: 'language: a BCP 47 tag, such as fr-CA' },
  output: { document: 'file' },
  rules,
  roles: { translator: { credential: 'translator' } },
  deliver: {
    translate: 'ai',
    harden: { review: 'adversarial', lenses: ['meaning', 'terms'] },
    sign: { by: 'translator', stamp: true },
  },
  price: 89,
})
```

## The fix

```diff title="git add -A && git diff --staged"
diff --git a/services/translation.ts b/services/translation.ts
index 0585d1f..d9dc9a6 100644
--- a/services/translation.ts
+++ b/services/translation.ts
@@ -6,7 +6,7 @@ export default Service({
   input: { document: 'file', to: 'language: a BCP 47 tag, such as fr-CA' },
   output: { document: 'file' },
   rules,
-  roles: { translator: { credential: 'translator' } },
+  roles: { translator: { credential: 'sworn translator' } },
   deliver: {
     translate: 'ai',
     harden: { review: 'adversarial', lenses: ['meaning', 'terms'] },
```

```txt title="npx services.dev check"
✓ ready to sell · 1 Service · it keeps at least 80% of every job
```

## The rest of the brand

```ts title="rules.ts"
import { Rules } from 'services.dev'

export default Rules({
  version: '2026-10',
  services: {
    translation: {
      sign: { reserved: 'sworn translator', where: '*', position: 'A sworn translator signs a translation filed with a registry.' },
    },
  },
})
```

## In the legal example

How the legal example passes this gate, in lines read from its files.

```ts title="examples/legal/rules.ts"
'provisional-patent': {
// …
  sign: { reserved: practitioner, where: '*', self: true, rail: 'brand', position: 'Signed by a registered practitioner, or by the applicant for themselves.' },
```

```ts title="examples/legal/pools/attorneys.ts"
roles: {
// …
  practitioner: { credential: ['patent attorney', 'patent agent'], where: '*' },
```

```ts title="examples/legal/services/provisional-patent.ts"
roles: { practitioner: { pool: attorneys, pay: 150 } },
deliver: {
// …
  sign: { by: 'practitioner', stamp: true, est: '1h', checklist: ['the claims read on the disclosure', 'every inventor is named', 'a reasonable inquiry was made'] },
```

Read them in context: [The rules table](https://services.dev/docs/examples/legal/rules.md), [The attorneys' Pool](https://services.dev/docs/examples/legal/pool.md), [Provisional patent application](https://services.dev/docs/examples/legal/provisional-patent.md).

## Explained in

- [Add a signer](https://services.dev/docs/grow/role.md)
- [Pool(): your marketplace](https://services.dev/docs/people/pool.md)
- [Refusals and cures](https://services.dev/docs/people/refusals.md)
- [Roles](https://services.dev/docs/people/roles.md)
- [Rules: how a Service meets licensing by design](https://services.dev/docs/people/rules.md)

## What an agent reads

```json title="npx services.dev check --json · the reserved_act_unstaffed failure"
{
  "code": "reserved_act_unstaffed",
  "reason": "A step performs a reserved act, and no role that does it holds the credential its row reserves it to.",
  "next": "Give the step to a role that holds the credential, or set the role's credential to one that meets it. sign performs sign, reserved to sworn translator (rules 2026-10), and the translator role holds only translator.",
  "doc_url": "https://services.dev/docs/reference/check/reserved_act_unstaffed",
  "file": "services/translation.ts",
  "line": 9,
  "path": "roles.translator.credential"
}
```

<details>
<summary>The whole document check --json prints</summary>

```json title="npx services.dev check --json"
{
  "ai": {
    "cents_per_call": 42,
    "simulated": true
  },
  "mcp": {
    "tools": 13,
    "tokens": 4490,
    "sandbox": 9,
    "budget": 8000
  },
  "files": [
    {
      "path": "rules.ts",
      "lines": 6,
      "kind": "rules",
      "says": "rules 2026-10 · 1 Service · 1 row"
    }
  ],
  "services": [
    {
      "path": "services/translation.ts",
      "lines": 11,
      "steps": "translate · ai → harden · ai · adversarial · 2 lenses → sign · translator · * · stamped",
      "ok": false,
      "price": "$89 per job, within 48 hours, charged on delivery.",
      "who": "A translator signs every document before delivery. (rules 2026-10)",
      "roles": [
        "translator · translator · your staff"
      ],
      "rules": "2026-10",
      "boundary": {
        "full": [
          "reserved sign to sworn translator"
        ]
      },
      "agent": {
        "tool": "order_translation",
        "words": 26,
        "job": "job_7Hq2",
        "status": "waiting",
        "on": "person",
        "charged": null,
        "person": true,
        "why": ""
      },
      "ledger": "+$89.00 · AI $1.26 (example) · you $87.74",
      "approved_ledger": null,
      "outcome": null,
      "margin": {
        "floor": {
          "cents": 7120,
          "pct": 80
        },
        "own": 7120,
        "stop": 1780,
        "nested": []
      },
      "apps": [
        "customer portal",
        "delivery portal",
        "owner console"
      ],
      "failures": [
        {
          "code": "reserved_act_unstaffed",
          "reason": "A step performs a reserved act, and no role that does it holds the credential its row reserves it to.",
          "next": "Give the step to a role that holds the credential, or set the role's credential to one that meets it. sign performs sign, reserved to sworn translator (rules 2026-10), and the translator role holds only translator.",
          "doc_url": "https://services.dev/docs/reference/check/reserved_act_unstaffed",
          "file": "services/translation.ts",
          "line": 9,
          "path": "roles.translator.credential"
        }
      ]
    }
  ]
}
```

</details>

---

- Up: [check’s gates](https://services.dev/docs/reference/check.md)
- Previous: [fill_underwater](https://services.dev/docs/reference/check/fill_underwater.md)
- Next: [act_unruled](https://services.dev/docs/reference/check/act_unruled.md)
